Vacancy Customer Service French Amsterdam

Saskia Stuve
Are you a native French speaker in combination with English or Dutch? Do you have 1 to 2 years' experience in customer service and are you service minded? We are looking for a Customer Service Representative French / English or Dutch.

Over de functie

Our client is a creator of mobility products for small children. Originally from the Netherlands they have their head office based in Amsterdam, and together with offices all over the world they inspire people to get out en explore the world.

Your main tasks and responsibilities are:
  • Respond to in and out coming e-mail and telecommunications to deal with complains from retailers and consumers;
  • Register guarantee coverage and identify replacement components in order to provide services to customers;
  • Provide clerical or administrative support such as filing and documentation of post sales services records;
  • Register and report customer complaints in order to inform R&D.

What we are looking for:
The Customer Service Representative we are looking for has an intermediate vocational education(MBO) and has 1 to 2 years experience in customer service. Native in French in combination with fluent English or fluent Dutch is an absolute must.

You have specific skills in customer service communications and experience in customer oriented environment. It is important that you like the administrative aspect of the job because this will be a substantial part of this role.

Over het bedrijf

Creator of mobility products for small children. Originally from the Netherlands they have their head office based in Amsterdam, and together with offices all over the world they inspire people to get out en explore the world.

Contact

Please note that we agreed with our clients to only introduce them to candidates who already live in or near Amsterdam. Although we understand that you are willing to relocate or commute, we have agreed with our clients not to accept this as an adequate option.

Are you interested in the position of Customer Service Representative and do you have the required skills and experience? Please send us your English CV with a short letter of motivation. You will receive an answer from us within 5 working days. For more information please check our website www.projob.nl or call us at 020-5738383. We are looking forward to hearing from you!

Over deze vacature:

Aantal uren per week: 40
Salaris: €2000,- to €2200,- gross per month
Opleidingsniveau: MBO
Dienstverband: Vast
Standplaats: Amsterdam
Vacaturenummer: 16944