Vacancy Sales Administration Officer Amsterdam

Ingeborg de Charro
Are you a positive person who always looks on the bright side of life? Are you able to easy communicate with different cultures and nationalities and willing to work for a very dynamic international organization?

Over de functie

This key sales office position provides the crucial day-to-day support towards the external international distributor customers and internal Sales team in all aspects related to the sales administration required in reaching the company's commercial objectives.

Specific Duties:
  • Order management, from order intake to internal follow-up when deemed necessary regarding invoicing and fulfilment with other departments, ensuring that all orders are processed in a complete, timely and accurate basis;
  • Ensure pricing accuracy in all transactions; working with the Finance Department to resolving all pricing discrepancies;
  • Day-to-day interface directly towards customers (distributors or retailers across the EMEA region) to ensure flawless execution and tracking of their orders;
  • Ensure all customer complaints and issues reach a successful and appropriate conclusion, escalating matters where necessary;
  • Answers sales queries including phone and email communications across all departments;
  • Support the Sales Manager(s) with administrative tasks;
  • Obtaining the details for new distributors, setting them up in the EXACT - ERP system;
  • Monitor distributor contract end dates regularly and proactively notify the Sales Manager to arrange renewals;
  • Achieve sales operational objectives: Resolving problems; identifying trends; determine sales system improvements; assist to implement changes;
  • Participates in internal sales meetings, and any other events as appropriate.

Professional- and social competences:
  • B.S. or B.A. degree from a college/university in Business or related field required;
  • Certain sales (back office) experience preferred;
  • IT literate (MS Office, knowledge of ERP systems of which EXACT is a big plus);
  • Very strong attention to detail and accuracy;
  • Excellent written and verbal communication skills in English (additional languages e.g. Dutch are a plus);
  • Has the ability to be logical and pro-active;
  • Must have strong interpersonal skills and an ability to work in a team environment;
  • Organization, planning and coordination skills;
  • Strong problem solving and analytical skills;
  • Can demonstrate the ability to go the extra mile, to exceed expectations in building and sustaining customer relationships.


Are you interested in the position and do you have the required skills and experience? Please send us your CV with a short letter of motivation. You will receive an answer from us within 5 working days. For more information please check our website or call us at 020-5738383. We are looking forward to hearing from you!

Over deze vacature:

Aantal uren per week: 40
Salaris: €30.000 - €35.000 per year
Opleidingsniveau: HBO
Dienstverband: Vast
Standplaats: Amsterdam
Vacaturenummer: 17935