Customer Service & Technical Representative

Ingeborg de Charro
We are looking for a unicorn! Do you have experience as a mechanical engineer or within electronics and are you a true multi tasker? We have a unique job for you!

Over de functie

Responsibilities
- Provide technical assistance for troubleshooting issues;
- Occasional repairing and calibration of Pro Line units;
- Backup for the Customer Service Technician (repairs, training, spare parts ordering, inventory);
- Respond to customer requests and assist with accurate information (queries, complaints, returns);
- Apply templates and processes to the communication, suggest improvements on the processes, and contribute to the team's successful general performance;
- Work closely with other departments within the company.

Requirements
- Native/Business level fluency in written and spoken English (C2), plus one extra EU language on a fluent level (minimum B2);
- Minimum 2 years' proven experience in a hands-on technical role;
- Customer Service experience (B2B or B2C); specific experience in the Health/Fitness sector is a bonus;
- Excellent verbal & written communication and listening skills; impeccable professional phone manner;
- Detail oriented and excellent problem-solving skills;
- Ability to handle multiple tasks using strong organizational skills.

Over het bedrijf

Worldwide leader in health monitoring

Contact

Are you interested in the position and do you have the required skills and experience. Please send us your CV with a short letter of motivation. You will receive an answer from us within 5 working days. For more information please check our website www.projob.nl or call us at 020-5738383. We are looking forward to hearing from you!

Over deze vacature:

Aantal uren per week: 4032 hours or less is possible as well.
Salaris: € 2800,- - € 3500,-
Opleidingsniveau: HBO
Dienstverband: Vast
Standplaats: Amsterdam
Vacaturenummer: 18355