Vacancy Business Analyst Amsterdam

Ingeborg de Charro
Do you go the extra mile to satisfy customers and always strive to deliver excellent quality? Are you a creative, innovative person with a strong affinity in regards to Technology and Logistics and do you wish to work for an international company? We are looking for you!

About the job

The Business Analyst is responsible for the optimization of processes, an excellent quality of (internal) services and an optimal customer satisfaction.

What will you be doing?
  • Design functional requirements and solution specifications;
  • Determine the customer requirements;
  • Strive for optimal customer satisfaction;
  • Responsible for creating and implementation of various (work) instructions;
  • Responsible for the pro-active drafting and implementation of continuous system improvement plans which contribute to the customer satisfaction;
  • Work closely with the operations staff and technology team;
  • Align internal and external (implementation)project planning;
  • Provide input in various development processes;
  • And any other duties assigned;

What do we ask of you?
  • A Bachelor's degree or equivalent experience;
  • Minimum of 5 years working experience within logistics and/or technology company;
  • Experience with project management;
  • You have market knowledge of logistics service providing, competitors and opportunities;
  • You are result oriented;
  • You have strong analytical skills;
  • You are either fluent in the English or Dutch (spoken and written), Mandarin is an advantage;
  • Knowledge of and experience with MS Office (Word, Excel, PowerPoint, Outlook);
  • Good knowledge of SQL and programming is an advantage.

About the company

The company provides E-tailers with logistics and customs solutions for their cross border E-commerce to the EU.

Contact us

Please note that we agreed with our clients to only introduce them to candidates who already live in or near Amsterdam. Although we understand that you are willing to relocate or commute, we have agreed with our clients not to accept this as an adequate option.

Are you interested in the position and do you have the required skills and experience. Please send us your CV with a short letter of motivation. You will receive an answer from us within 5 working days. For more information please check our website or call us at 020-5738383. We are looking forward to hearing from you!

About this vacancy:

Hours per week: 40
Salary: €3500,- - €4200,-
Education level: HBO
Type of contract: Permanent
City: Amsterdam
Job number: 17364