Are you service oriented and interested in technology? Do you speak French and English? For one of our customers, a large manufacturer and supplier of production systems for the printing industry, we are looking for a Helpdesk Employee.
About the job
You will have a central function in the company and work closely with all departments.
As a Helpdesk Employee you:
- answer mails and telephone calls regarding customer requests and ensure fast and adequate service;
- are responsible for the ordering and monitoring dispatch of spare and consumables;
- administer and monitor consignment stock;
- monitor spare part returns;
- are responsible for the general management of service agreements;
- arrange job costing and invoicing;
- ensure thorough general administration and filing.
The company culture is informal and dynamic, with a lot of variety in the role.
You will work in shifts, between 8.00 and 18.30.
- Office 365 and Outlook;
- Good communication and phone skills;
- Business English and French;
- Help Desk experience;
- Solution and service oriented;
- Technical affinity.