Vacancy Service Coordinator Spanish & English

Saskia Stuve
Are you native Spanish and fluent English or vice versa? -(this is a must)- Do you have 1 to 2 year experience in customer service and are you service minded? We are looking for a service coordinator Spanish-English.

About the job

In this role you will provide advice or service to B2C and B2B customers, coordinate service activities and assists in maintenance and reporting of service data with the objective to satisfy our Spanish and English retailers and consumers.

Your main tasks and responsibilities are:
  • Responsible for all incoming and outgoing email and telecommunications for all warranty related concerns and other relevant questions;
  • Provide correct solutions to customers (know how to troubleshoot) and identify replacement components;
  • Register and report relevant information;
  • Maintain customer relations;
  • Communicate with other relevant departments.

The service coordinator we are looking for has:
  • An intermediate vocational education (MBO) degree;
  • 1 to 2 years of experience in customer service;
  • Customer service communication skills and experience in a customer oriented environment;
  • Native Spanish and fluent English or native English and fluent Spanish is a must!

It is important that you like the administrative aspect of the job because this will be an important part of this role.

About the company

Creator of mobility products for small children. Originally from the Netherlands they have their head office based in Amsterdam, and together with offices all over the world they inspire people to get out en explore the world.

Contact us

Please note that we agreed with our clients to only introduce them to candidates who already live in or near Amsterdam. Although we understand that you are willing to relocate or commute, we have agreed with our clients not to accept this as an adequate option.

Are you interested in the position and do you have the required skills and experience? Please send us your CV with a short letter of motivation. You will receive a reaction within 5 working days. For more information please check our website www.projob.nl or call us at 020-5738383.

About this vacancy:

Hours per week: 4032 is negotiable
Salary: €2000 - €2200 excl. 8% holiday allowance
Education level: MBO
Type of contract: Permanent
City: Amsterdam
Job number: 16821