Vacancy Service Coordinator Italian & English

Saskia Stuve
Are you native Italian and fluent English (this is a must)? Do you have 1 to 2 year experience in customer service and are you service minded? We are looking for a service coordinator Italian-English.

About the job

In this role you will provide advice or service to customers, coordinate service activities and assists in maintenance and reporting of service data with the objective to satisfy our Italian and English retailers and consumers.

Your main tasks and responsibilities are:
  • Responsible for all incoming and outgoing email and telecommunications for all warranty related concerns and other relevant questions;
  • Provide correct solutions to customers (know how to troubleshoot) and identify replacement components;
  • Register and report relevant information;
  • Maintain customer relations;
  • Communicate with other relevant departments.

The service coordinator we are looking for has:
  • An intermediate vocational education (MBO) degree;
  • 1 to 2 years' experience in customer service;
  • Customer service communication skills and experience in a customer oriented environment;
  • Native Italian and fluent English is a must!

It is important that you like the administrative aspect of the job because this will be an important part of this role.
Also, please note that it is important that you already live in or near Amsterdam.

About the company

Creator of mobility products for small children. Originally from the Netherlands they have their head office based in Amsterdam, and together with offices all over the world they inspire people to get out en explore the world.

Contact us

Are you interested in the position and do you have the required skills and experience? Please send us your CV with a short letter of motivation. You will receive a reaction within 5 working days. For more information please check our website or call us at 020-5738383.

About this vacancy:

Hours per week: 4032 is negotiable
Education level: MBO
Type of contract: Permanent
City: Amsterdam
Job number: 16850